Dear Client,

Following a strategic review, Kuwait Finance House K.S.C.P. (“KFH”) has taken the decision to voluntarily withdraw from the Malaysian market and wind down its profitable Malaysian subsidiary, Kuwait Finance House (Malaysia) Berhad (“KFHMB”), in line with KFH’s international business strategy to focus and expand in regional markets (Gulf Cooperation Council or GCC and Middle East). 

As part of the wind down, we are in the process of evaluating a potential sale of KFHMB’s retail portfolio to prospective buyer(s), subject to regulatory approvals. While there is no immediate impact to our clients, we would like to give you comfort that KFHMB is fully committed to preserving your interests and we will ensure a smooth, transparent, and seamless transition with minimal inconvenience for our clients.

The wind down transition will be in adherence with Malaysia’s regulatory requirements set by Bank Negara Malaysia, Perbadanan Insurans Deposit Malaysia, and other regulatory bodies. KFHMB will abide by Shariah principles to ensure full compliance.

KFHMB has the necessary financial means and liquidity to discharge all our liabilities prior to completing the wind down. Your deposits will continue to be maintained securely with KFHMB and you will continue to receive the same standards of service and expertise that you are accustomed to from KFHMB during this transition period (over the coming months). Kindly continue servicing your financing facilities as stipulated in your financing agreement with KFHMB.

We highly value the relationship you have with KFHMB and would like to take this opportunity to thank you for your continued support.

We would also like to emphasise that this decision does not impact KFH’s commitment to any of its other businesses and markets.

As we proceed with this transition, we will keep you updated on the wind down process and any actions required from your end. We would like to take this opportunity to remind you that, as a member of PIDM, KFHMB’s customer deposits (excluding Gold Account -i and Junior Gold Account -i) are protected up to RM250,000 for each depositor. 

If you have any questions, please click HERE for the FAQs or reach out via your usual channels (branch / contact centre (1 300 888 534) / email (kfhonline@kfh.com.my).