The annual fee will take effect on 18 March 2020, whereby the Bank will reinstate the Annual Fee and the minimum balance which a customer shall retain in his or her account is RM22.00.

Yes, the Bank imposed the annual fee charges when it first introduced the Debit Card-i. It has since waived the Annual Fee until now.

Yes, the annual fee is applicable to all NEW and EXISTING Cardmembers. For Year 2020, the annual fee is effective 18 March for EXISTING Cardmembers. On the subsequent years, the annual fee will take place in March.

• New cardmembers: those who have received their Debit Card-i on or after 19 March 2019
• Existing cardmembers: those who have possessed their Debit Card-i since 18 March 2019 or before

No, the Annual Fee will not be charged for cards under one (1) year. The first fee will only be imposed in March 2021.​

No, you will not be charged the mandatory annual fee – you will only be charged the following year, i.e. in March 2021, on a yearly basis.

The Annual Fee is RM12 for Principal card and RM10 for Supplementary card.

The Bank will debiting the primary account or any other account with available funds that is linked to your card on 18 March 2020 for EXISTING cardmembers.

The annual fee will be charged in March 2021 and the subsequent years. This is applicable for EXISTING cardmembers. 

You are advised to retain a minimum of RM22 (if you only have a Principal card) or RM32 (if you have both Principal and Supplementary cards) in your account prior to the date mentioned to avoid any service disruption on your financing repayment. The Bank requires a minimum of RM10 in the cardmember’s account at all times.

Yes, we will still charge the Annual Fee even if the card has not been used.

Cancelling the card will affect your KFH Online services, i.e. reset username, password, etc.

If you lost your card, there will be a replacement fee of RM15.00 for principal and RM10.00 for supplementary card.